Privacy Policy

Questions? Contact Us or visit our FAQ page

Effective Date: January 25, 2026

Soma
Contact: general@somanp.com | 917‑544‑9607

Soma (“we,” “our,” or “the practice”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website or engage in telehealth services. All protected health information (“PHI”) is handled in accordance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and applicable New York State laws.

Information We Collect

Protected Health Information (PHI)

When you request or receive clinical services, we may collect PHI such as:

Name, date of birth, and contact information
Medical and mental health history
Symptoms, treatment plans, and clinical notes
Insurance information (if applicable)
Telehealth session details
Any information shared during appointments or through secure communication channels

Information Collected Through Our Scheduling Platform

All personal, private, and clinical information — including appointment requests, intake details, and health‑related data — is collected exclusively through a HIPAA‑compliant, external scheduling application.

When you click any “Book,” “Schedule,” or “Request Appointment” button on our website, you are redirected to this secure platform.

No PHI is collected, stored, or transmitted through the Soma website itself.

Cookies and Tracking Technology

Our website may use basic cookies and similar technologies to improve functionality and enhance your browsing experience. These cookies help us understand how visitors use the site — such as which pages are viewed and how the site performs — so we can maintain and optimize website operations. Cookies used on the Soma website do not collect or store any protected health information (PHI) and are not used for advertising or marketing purposes. You may adjust your browser settings to refuse cookies or alert you when cookies are being used, though some website features may function differently as a result.

How We Use Your Information

We use PHI only for purposes permitted under HIPAA, including:

Providing psychiatric evaluation, treatment, and telehealth services
Coordinating care with other providers (with authorization when required)
Scheduling, billing, and administrative operations
Maintaining medical records as required by law
Ensuring quality, safety, and compliance with professional standards

Non‑clinical website data is used solely to improve user experience.

How We Protect Your Information

Soma uses administrative, technical, and physical safeguards to protect your information, including:

HIPAA‑compliant telehealth and scheduling platforms
Encrypted communication channels
Secure electronic health record systems
Access controls and authentication procedures
Staff training on privacy and confidentiality

We continuously review and update our practices to maintain compliance.

How We Share Information

We may share PHI only as permitted or required by HIPAA, including:

With your authorization
For treatment, payment, or healthcare operations
With other healthcare providers involved in your care
With insurers (if applicable)
When required by law
To prevent or reduce a serious threat to health or safety

We do not sell or share PHI for marketing purposes.

Your Rights Under HIPAA

You have the right to:

Access and request copies of your medical records
Request corrections to your records
Request restrictions on how your PHI is used or shared
Request confidential communications
Receive an accounting of certain disclosures
Obtain a paper or electronic copy of this Privacy Policy

Requests may be submitted to general@somanp.com.

Telehealth Privacy

All telehealth services are delivered through HIPAA‑compliant, encrypted video platforms. To protect your privacy:

Choose a private, quiet location for your session
Use secure internet connections when possible
Avoid public or shared devices

Telehealth sessions are not recorded.

Email and Electronic Communication

Email communication with Soma at general@somanp.com should be used for administrative purposes only.
Clinical information should be shared through secure, approved channels.
Email is not guaranteed to be encrypted unless otherwise stated.

Website Links

Our website may contain links to external sites, including our scheduling platform. We are not responsible for the privacy practices or content of those websites.

Changes to This Policy

We may update this Privacy Policy periodically. The “Effective Date” will reflect the most recent revision. Continued use of our website or services indicates acceptance of the updated policy.

Contact Us

For questions about this Privacy Policy or your privacy rights, contact:

Soma
Email: general@somanp.com
Phone: 917‑544‑9607