Telehealth Policies & Procedeures

Scope of Services

• Telepsychiatric evaluations, medication management, and follow‑up visits conducted via secure video platform.

• No emergency, inpatient, or crisis stabilization services provided.

• Telehealth services are provided for psychiatric evaluation, diagnosis, medication management, and supportive therapy using a secure, HIPAA‑compliant video platform.

• Telehealth may not be appropriate for all clinical situations. The provider reserves the right to determine whether telehealth is clinically appropriate for a patient’s needs.

• Telehealth services are available only to patients physically located in New York State, where the provider holds an active license. Patients must confirm their physical location at the start of each visit. Services are not provided to individuals located outside states in which the provider is licensed.

 

Eligibility

• Patients must be physically located in a state where the provider is licensed at the time of the visit.

• Children and Adults 

 

Informed Consent

• Patients must electronically sign Telehealth consent prior to the first visit.

• Consent includes risks (technology failure, privacy limits) and alternatives to in‑person care.

 

Privacy & Confidentiality

• Telehealth sessions are conducted using a HIPAA‑compliant platform.

• Sessions are not recorded by the practice. Patients may not record sessions without prior written consent.

• Patients are responsible for ensuring they are in a private location during their appointment to protect confidentiality.

 

Emergency & Safety Policy

• This practice does not provide emergency or crisis services.

• If you are experiencing a psychiatric emergency, having thoughts of harming yourself or others, or require immediate assistance, call 911 or go to your nearest emergency room.

• Patients must provide their current physical location and an emergency contact at each visit. If imminent safety concerns arise, local emergency services may be contacted based on the patient’s reported location within New York State.

• For minor patients, a parent or legal guardian must provide their current location and contact information at each visit.

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Emergency Services

• This practice does not provide emergency or crisis services. If you are experiencing a psychiatric emergency, call 911 or go to your nearest emergency room. Patients must provide their current physical location and an emergency contact at each visit. If imminent safety concerns arise, local emergency services may be contacted based on the patient’s reported location

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Licensure & Service Area

• Psychiatric services are provided exclusively to patients physically located in New York State at the time of the appointment. 

• The provider holds an active New York State license. Services are not available to individuals located outside New York, regardless of residence.

• Patients must confirm their physical location at the start of each visit.

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Age Requirements & Minor Consent
Services are provided to children, adolescents, and adults.

For patients under 18 years of age:

• Written consent from a parent or legal guardian is required prior to treatment.

• A parent or legal guardian must be present at the start of each telehealth visit to confirm consent and emergency contact information.

• A parent or legal guardian must remain available during the session and may be required to participate when clinically appropriate.

 

In cases of shared legal custody, documentation of medical decision‑making authority may be required prior to initiating treatment.
 

The provider reserves the right to determine whether telehealth is clinically appropriate for minor patients based on safety, developmental, and privacy considerations.

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